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Privacy Policy

POLICY APPLIES ON WHICH CONDITIONS ?

We have made this policy as short and easy to understand as possible, so please take your time to read it so you can have all the information to decide whether you want to sign up and share your data with Softxplor.

This policy applies to www.softxplor.com, its subdomains and other web sites and services where this Privacy Policy is referred or made accessible for you to read and accept.

The personal data to which we have access is the data that you will voluntarily provide upon sign up as required for the use of certain services.

You can easily sign up via the available social media sign up options or by filling out the necessary online forms where this option is available. Fields marked with an asterisk (*) are mandatory. Lack to provide the mandatory data will preclude you from signing up.

Please refer to our cookies policies to know how we and third parties process data obtained by means of cookies and similar technologies.

WHAT ARE THE PURPOSES OF DATA PROCESSING?

  • Creation of a community of users interested in software, so you can share your opinion and preferred programs and solutions with other users.
  • To show you other users’ opinions about programs or solutions.
  • To inform you about reviews, news, tutorials, opinions, all related to the world of software.
  • To recommend you software, based on your interests, download history and navigation habits on the website, as well as based on your comments using your Softxplor social media profile.
  • Provided you have chosen to sign up with your social media profile and you have opted so, we will show you ads, suggest software and customize your experience through the site based on your interest (i.e using your Facebook “Likes”) and customize our newsletter (provided you have opted in to receive our newsletters).
  • To study and analyze the information provided, as well as based on information obtained in an aggregate format for statistical and analytics purposes via cookies , in order to evaluate new trends, develop new services or check the result of an ad campaign.
  • To send you emails about updates, service announcements or as required to provide you with the subscribed service. This kind of communications do not have a commercial nature and we will inform you of how to unsubscribe on each communication.
  • Provided your previous consent, to send you emails regarding the software sector.
  • To address you properly on our emails (i.e dear “Johny Smith”).
  • To create a user profile. We will not use your profile for automatic individual decision-making.
  • To show you relevant ads on the website, newsletters and web notifications.
  • To show you relevant ads in other websites and social networks that may be of your interest .
  • To check you are above 14 years old, so you can give us a valid consent to provide your data.
  • To answer your questions, complaints and provide general support, if you contact us via our support portal, other online forms or directly via email.
  • Provided you have voluntarily opted-in to receive our newsletter, you will receive customized ads on our newsletters.

We’ll keep your data as long as we don’t receive a deletion request from you and as long as permitted by Law. You can delete your account at any time via your user area.

The legal basis for the processing of your data is your consent.

For children below 14 years old, we require the authorization of parents or guardians for signing up. Please contact us via email if you want your children to subscribe and we’ll provide you further instructions to do so.

Legal reasons: We may disclose personal information when we believe release is appropriate to comply with the law; enforce or apply our terms of use and other agreements; or protect our rights.

Business Transfers: As we continue to develop our business, we might sell or buy other companies, subsidiaries, or business units. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy policies (unless, of course, you consent otherwise). Also, in the event that Softxplor or substantially all of its assets are acquired, user information will, of course, be one of the transferred assets.

Please visit our cookie policy to know the data we and third parties process via the usage of cookies and other similar technologies.

WILL MY DATA BE SHARED WITH THIRD PARTIES?

Third-party service providers. Softxplor has engaged with several trusted third parties-service providers (data processors) in order to provide the service. For instance, they provide us with services such as hosting, data management or direct marketing related services, so they need to access certain data on as needed strictly basis. Softxplor requires all its providers to certify that they have adopted adequate organizational and security measures to comply with our data protection standards and require them to commit to adopting further legal safeguards. Where the relevant provider is located outside the Economic European Area (EEA), we require the adhesion to the US-EU Privacy Shield or the signature of EU standard clauses.

Below you’ll find a list of providers located outside the EEA, the country and the existence or absence of an adequacy decision by the EU Commission (when the EU Commission has determined that a certain country offers sufficient guarantees for the protection of personal data and privacy) and the relevant safeguards adopted.

Google, Inc. U.S. Adequacy decision in the framework of the EU-US Privacy Shield. Google is adherent to the Privacy Shield.

Amazon.com Inc. U.S. Adequacy decision in the framework of the EU-US Privacy Shield. Amazon is adherent to the Privacy Shield.

Fastly, Inc. U.S. U.S. Adequacy decision in the framework of the EU-US Privacy Shield. Oracle is adherent to the Privacy Shield.

Onesignal, Inc. U.S. Adequacy decision in the framework of the EU-US Privacy Shield. EU Standard Contractual Clauses (Processors)

MailChimp, Inc U.S. Adequacy decision in the framework of the EU-US Privacy Shield. EU Standard Contractual Clauses (Processors)

Key Discovery Consulting, Inc. Republic of the Philippines EU Standard Contractual Clauses (Processors)

Visit https://www.privacyshield.gov for more info about the Privacy Shield and to check that the above companies are adherent to.

Legal reasons: We may disclose personal information when we believe release is appropriate to comply with the law; enforce or apply our terms of use and other agreements; or protect our rights.

Business Transfers: As we continue to develop our business, we might sell or buy other companies, subsidiaries, or business units. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy policies (unless, of course, you consent otherwise). Also, in the event that Softxplor or substantially all of its assets are acquired, user information will, of course, be one of the transferred assets.

Please visit our Cookies Policy to know the data we and third parties process via the usage of cookies and other similar technologies.

WHAT RIGHTS DO I HAVE?

Softxplor has created a user area where you can have control over the data provided, including the ability to request your rights to access, rectify and delete, restrict the processing and to object certain processing (i.e unsubscribe from our newsletter or to withdraw your consent to share your social media interests). In the case where you don’t have access to your user area, you may send us an email to  request your rights.

You can as well unsubscribe from receiving our newsletter at any time by clicking the relevant button at the bottom of any email we send you.

If you have subscribed to our web notification service you can opt-out at any time via your web browser following

Please note that the exercise of your right to erasure or to object to certain data processing will not affect the lawfulness of processing based on your consent before withdrawal.

We will process your data to create a profile that will include the data you provide, along with data related to your behaviour in the web site, how you react to our email campaigns and your social media interest (if you have chosen to share them with us) but will not be used for automatic individual decision-making purposes. This profile will be used to show you customized content and ads that will be more relevant to you. You can also opt-out from this type of processing at any time via your user area.

Visit the Spanish National Data Protection Authority to learn more about your rights. Be informed that you have the right to lodge a complaint before the Spanish National Data Protection Authority especially if we have failed to comply with your request to exercise your rights.

IS MY DATA SECURED?

We have adopted adequate technical and organizational measures to avoid alteration, loss or unauthorized access to your data: We select only trusted and certified providers that process your data and we take care that they have taken strict measures too. We and our providers also use encryption protocols to access or transfer your data and techniques to anonymize data to mitigate the risks in case of a data leak.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

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